It’s Not Technology, It’s Magic. We Are Increasingly in a Magical Realm. Are Your Customers?

It’s Not Technology, It’s Magic. We Are Increasingly in a Magical Realm. Are Your Customers?

“Any sufficiently advanced technology is indistinguishable from magic.” – Arthur C. Clarke. Are your customers experiencing magic or drudgery? Alexa, please dim the house lights and lock the doors. Google, what is the capital of Madagascar? Swipe right to like, swipe...