It’s Not Technology, It’s Magic. We Are Increasingly in a Magical Realm. Are Your Customers?

It’s Not Technology, It’s Magic. We Are Increasingly in a Magical Realm. Are Your Customers?

“Any sufficiently advanced technology is indistinguishable from magic.” – Arthur C. Clarke. Are your customers experiencing magic or drudgery? Alexa, please dim the house lights and lock the doors. Google, what is the capital of Madagascar? Swipe right to like, swipe...
Cloud Comings and Goings

Cloud Comings and Goings

Amazon Web Services – the giant of cloud computing – is on track to do $10Billion in revenue this year. Yet, rumors swirl that Apple may take a huge chunk of business away from them and Dropbox has definitely left AWS. Is something wrong at AWS? Wait, Salesforce.com...